FAQ
We understand you may have questions before starting therapy. Here are some of the most common ones we receive.
FAQ
Find quick answers to your most common questions.
We’ve grouped the most common questions into categories to help you find answers quickly.
General Information
What can I expect during my first session?
Your first session is a conversation — not a test. Your therapist will ask gentle questions about what’s bringing you in, what you hope to change, and what support would feel most helpful. You’ll set goals together at a pace that feels comfortable.
How long does each session last?
Most sessions are 50 minutes. This gives you enough time to settle in, explore what’s going on, and leave with a sense of direction.
How often should I attend therapy?
Many clients start with weekly sessions to build momentum. Over time, you and your therapist may shift to every other week or a schedule that fits your needs and progress.
Is everything I share confidential?
Yes. Your privacy is protected. The only exceptions are rare situations involving safety — and we’ll always explain how that works.
I’ve never talked to anyone. I’m used to handling things on my own. Aren’t people who go to therapy weak?
Not at all. People who ask for help know when they need it and have the ability to reach out. Everyone needs help now and then.You already have some strengths that you’ve used before, and for whatever reason, they aren’t working right now. Perhaps this problem feels overwhelming and is making it difficult to access your past strengths. In our work together, I’ll help you identify what those strengths are and how to implement them again in what is happening now.
What’s the difference between talking to you or my best friend or family?
While friends and family are an important part of your support system, professional therapy can be a healing addition to your mental health. A mental health professional can help you approach your situation in a new way– teach you new skills, gain different perspectives, listen to you without judgment or expectations, and help you listen to yourself. Furthermore, therapy is completely confidential. You won’t have to worry about others “knowing my business.” Lastly, if your situation provokes a great deal of negative emotion, if you’ve been confiding in a friend or family member, there is the risk that once you are feeling better you could start avoiding that person so you aren’t reminded of this difficult time in your life.
Why shouldn’t I just take medication?
Medication alone cannot solve all issues. What medication does is treat the symptoms. Our work together is designed to explore the root of the issue, dig deep into your behavior and teach strategies that can help you accomplish your personal and/or relational goals.
Medication can be effective and is sometimes needed in conjunction with therapy.
Services & Approach
What types of therapy do you offer?
We offer individual, couples, family, and group therapy. Our team uses evidence-based, relationship-centered approaches that help you understand patterns, build emotional resilience, and create meaningful change.
Do you offer online therapy?
Yes. Telehealth sessions are available for clients in Texas who prefer the convenience of meeting from home or have busy schedules.
Can I choose my therapist?
Absolutely. Finding the right fit matters. You’re welcome to request a specific therapist or ask for a recommendation based on your needs and personality.
How does therapy actually work? What will we do in sessions?
Therapy is a collaborative process. Together, you’ll explore what’s happening beneath the surface, learn practical tools, and build emotional stability. You’re never expected to have all the answers — that’s what we’re here to explore with you.
How does it work? What do I have to do in sessions?
Because each person has different issues and goals for therapy, therapy will be different depending on the individual. We’ll tailor to your therapeutic approach specific needs.
I want to get the most out of therapy. What can I do to help?
We so glad you are dedicated to getting the most out of your sessions. Your active participation and dedication is crucial to your success. After all, we only see each other for a session a week. It’s the work you do outside of our sessions that will really help you see your personal growth and development.
My partner and I are having problems. Should we be in individual counseling or come together?
The choice to do individual or couples counseling is a personal one that your therapist will help you navigate, typically this conversation will occur during your intake or consultation process.
Pricing & Payment
How much does therapy cost?
Rates vary by service and therapist. Our team is transparent about pricing, and we’ll walk you through your options before you schedule. Vist our Riverbend Counseling Rates and Insurance page to learn more.
Do you accept insurance?
Most of our providers accept most major carriers, while a few of our therapists are only private pay.
Do you offer reduced-fee or lower-cost options?
Yes. We offer reduced-fee therapy through select providers, depending on availability. If this would be helpful, just let us know.
What payment methods do you accept?
HSA / FSA accepted, Superbills available upon request.
Booking & Preparation
How do I book a session?
Reception will help you book your first appointment, afterwards you will schedule directly with your provider.
Do I need a referral from a doctor?
Generally speaking you can begin therapy without a referral. However some insurance plans do requite this. It is important you check your specific insurance plan.
What should I prepare for my first session?
You don’t have to prepare anything formal. Bringing a few thoughts about what’s been challenging or what you hope to change can be helpful, but it’s completely okay if you’re not sure where to start.
What if I need to cancel or reschedule?
Life happens. If you need to adjust your appointment, please contact us as soon as possible so we can offer the time to someone else.
How long will it take?
Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time therapy can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek therapy in the first place.
Still Have Questions?
Can’t find the answer you’re looking for?
We’re here to help. Simply fill out the form below and our team will get back to you as soon as possible.